Privacy Policy

Information We Collect

We collect information in various ways to serve you better. When you visit our website, we automatically gather certain data about your browsing activity, including your IP address, device type, browser type, and pages you visit. This helps us understand how visitors use our site and where improvements are needed.

If you contact us directly through our website, email, or phone, we collect the information you provide, such as your name, email address, phone number, and the content of your message. We may also collect information when you request information about our hiking services, make inquiries about trails, or express interest in guided tours.

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us remember your preferences, track your activities on our site, and provide personalized content relevant to your interests in hiking and outdoor activities.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our hiking services and website. Your data helps us understand your interests in our trails near Cēsis, respond to your inquiries promptly, and customize your experience. We use contact information to communicate with you about updates, trail conditions, special events, and other relevant information about our services.

Analytics data helps us track website performance, identify technical issues, and optimize our site's functionality. We may use your information to send you periodic newsletters, promotional materials, or updates about new trails and services, but only if you have opted in to receive such communications. We never sell or share your personal information with third parties for marketing purposes.

Your data is also used for security purposes, fraud prevention, and legal compliance. We may use information to investigate any concerns, enforce our policies, and protect the rights and safety of our users and our business.

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. If you wish to exercise these rights, you can contact us using the information provided below. We will respond to your requests within a reasonable timeframe, typically within 30 days.

You have the right to opt out of marketing communications at any time. If you no longer wish to receive newsletters or promotional emails from us, you can unsubscribe by clicking the unsubscribe link in any email we send, or by contacting us directly. You also have the right to know what information we hold about you and how we use it.

We respect your privacy choices and will not use your information in ways that you have not consented to. You can manage your cookie preferences through your browser settings, though please note that disabling certain cookies may affect the functionality of our website.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience on our website. Cookies are small text files stored on your device that help us recognize you when you return to our site. Essential cookies are necessary for our website to function properly, including security features and basic navigation. These cookies cannot be disabled without affecting site functionality.

Performance cookies help us analyze how visitors use our website, allowing us to measure traffic patterns and user behavior. This information helps us identify which trails and content are most popular and how we can enhance your experience. We also use preference cookies to remember your choices, such as language settings or preferred display options.

Third-party analytics services may also place cookies on your device to help us understand site usage. You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking some cookies may impact your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure data transmitted between your device and our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We limit access to personal information to employees, contractors, and service providers who need to know that information to operate our website and provide our services. All personnel with access to your information are bound by confidentiality obligations and trained on proper data handling practices.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you have questions about changes to our privacy practices, please do not hesitate to contact us.